Sunday afternoons is the time while in the week when the South Bend Heating and A/C business where I work, gets a delivery with supplies for the week, then my associate and I can consistently order more items if necessary, but my superb friend and I get all of our correct supplies on Sunday afternoons! The delivery truck is usually there by 7:00 in the afternoon. Our first South Bend heating as well as air conditioner repair calls begin at 8:00 a.m. That only leaves a small window of time to make sure that everything is put away before my superb friend and I have to get ready to leave for the jobs while in the day… Each one of the heating as well as air conditioner repairmen have to take turns helping with the Sunday afternoon delivery. This week it was my turn to help, i showed up at 6:30 in the afternoon. I was hoping that the truck would show up early, but it was entirely late. The afternoon shipment was late by almost an hour. My boss did not arrive until 8:15 as well as my superb friend and I were just starting with the unload when she arrived, however she called the shipping company to complain about the time frame as well as they claimed there was a traffic accident on the highway. I am sure that has true, but it was still really inconvenient. My first job of the afternoon was a residential customer in South Bend! She was having trouble with her media air cleaner. The customer was nervous because I showed up for the job late, so I had to supply her a 10% discount on the media air cleaner repair.