The morning shipment was late by an hour

Monday mornings is the time during the week when the South Bend HVAC business where I work, gets a delivery with supplies for the week.

We can always order more items if necessary, but we get all of our regular supplies on Monday mornings.

The delivery truck is usually there by 7:00 in the morning. Our first South Bend heating and air conditioner repair calls begin at 8:00 a.m. That only leaves a small window of time to make sure that everything is put away before we have to get ready to leave for the jobs during the day. Each one of the heating and air conditioner repairmen have to take turns helping with the Monday morning delivery. This week it was my turn to help. I showed up at 6:30 in the morning. I was hoping that the truck would show up early, but it was actually late. The morning shipment was late by almost an hour. My boss did not arrive until 8:15 and we were just starting with the unload when he arrived. He called the shipping company to complain about the time frame and they claimed there was a traffic accident on the highway. I’m sure that’s true, but it was still very inconvenient. My first job of the morning was a residential customer in South Bend. She was having trouble with her air purifier. The customer was aggravated because I showed up for the job late, so I had to give her a 10% discount on the air purifier repair.

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